Port-to-Port Press January 2007
Email Retention Policy
Submit an Error Report?
Movers & Shakers
Staff Profile
Half-truths only inspire half-hearted efforts and mediocre results. It is the genuine exchange of meaningful truth that gives birth to enthusiasm, passion, and excellence.
~Annette Simmons
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Port-to-Port Consulting
1317 N. Pennsylvania Street
Indianapolis, IN 46202
(317)624-9380
damon@port-to-port.com



Need some help?
Call our help desk at
(317)624-9383


Email Retention Policy
In May 2005, a federal court in Florida issued a $1.45 billion judgment against Morgan Stanley for deceiving billionaire Ronald Perelman over a business deal. This was the case that began the tide change regarding production of electronic communications in court disputes.
Where judges once were more likely to accept that incompetence or computer problems might be to blame, they are now apt to rule that noncompliance is an indication a company has something to hide. New federal court rules that took effect in December stipulate that parties agree early on about exchange of electronic information for a court case.
Banks and broker-dealers are obliged to retain e-mail and instant messaging documents for three years under U.S. Securities and Exchange Commission rules, and similar requirements apply to all public companies under the Sarbanes-Oxley Act. U.S. courts are imposing increasingly harsh punishments on corporations that fail to comply with orders to produce e-mail documents as well...(More)
Submit an Error Report
When a program crashes under Windows XP, a dialog box may ask you to send an error report to Microsoft (see Figure 1). Does sending a report do any good? More important, do error reports contain private information about you?
Windows Error Reporting (WER), introduced with Windows XP, lets users send detailed reports when programs crash and lets vendors inform users of fixes and workarounds for reported errors. The error reports are stored in a password-protected database.
Programs must be specially written to use WER. Microsoft uses WER in all recent programs and strongly encourages other companies to do the same. There is no charge for using the system. The list of participating vendors is long and the feedback has been positive. Representatives at Zone Labs say that WER has quickly alerted them to incompatibilities with new operating systems and patches....(More)
Movers & Shakers
Many of the Port-to-Port Consulting clients are movers and shakers in their community ‾ but few have shaken up their community like the John H. Boner Community Center. With help from the Community Action Against Poverty (CAAP) Agency and limited federal funding, the Near Eastside Multi-Service Center began in 1971 with a folding table, a few chairs and one telephone line. The purpose of the center was to serve the needs of the residents of the community. In the beginning, the center operated an emergency assistance to residents in crisis and a senior socialization program. By 1973, the center added additional services that included a handyman program, employment counseling, an annual Christmas project and several services including youth development programs. The center enlisted the help of other agencies to help provide additional services to its residents. Programs were developed in conjunction with the Juvenile Justice System, the Welfare Department, Girls Scouts, Legal Aid Society and Family Services Association. Throughout the 1970's and 80's, the center saw continuing growth which included the development of New Life Manor Apartments. The 48 New Life Manor Apartments are subsidized housing for seniors and members of the community with mobility impairments. In addition to the housing, the center added Elder Alternative Adult Day Care and addictions counseling...(More)
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Christine Walls
Christine came to Port-to-Port with a history – several years ago Christine and her staff were clients of Port-to-Port and even shared space in our building. Even then she recognized that we were different in our approach to customer care. Because of her experience as a client – she was thrilled to be invited to join them team in November of 2005.
“Helping people with technical issues without being technical” is how Christine describes part of what she does. Working closely with the help desk and technical staff, Christine is able to direct resources to resolve issues in the most efficient way possible. That could mean scheduling on-site visits, remote sessions and ordering equipment and supplies for installations. It also means constantly re-prioritizing and assigning tasks to make sure we have the right people doing the right jobs. Creating a synergy that reaches out to our clients is what Christine strives for each day.
In addition to working on the technical side, Christine takes care of the business of Port-to-Port. Managing accounts payable and receivable, ordering supplies and equipment, customer service, basic human resource functions, facilities management and scheduling training take up the remainder of her business day.
Christine’s day is far from over when she leaves our office however. She is in all sense of the words a “working mother.” Christine has been married to Greg, her high school sweetheart, for 17 years. They have four children ranging from freshman in high school to a 16 month old. She and her husband enjoy watching their older children participate in band and various school sports and extra-curricular activities. Staying involved with her children has lead to volunteer positions on various parent advisory boards and volunteer committees, and as an Archery Instructor and leader of the Johnson County 4-H Shooting Sports club. Christine received her Bachelor of Science in Business Administration from Bowling Green State University in Bowling Green, Ohio in 1989, and her Masters of Business Administration from Indiana Wesleyan in 2000.


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